Privacy Policy

1. Who We Are

Tropical Trey Casino (“we”, “our”, “us”) operates a social gaming service for entertainment, managed from Kuala Lumpur, Malaysia. We do not provide real-money gambling.

2. Scope

This Policy applies to our website pages, in-site features, and customer support channels. It explains what information we process, why, and how you can control it.

3. Data We Process

• Essential technical data: IP address, device and browser info, pages viewed, error logs — used to deliver and secure the service.
• Usage data: session events, preferences (e.g., cookie choices), language and locale.
• Contact data (if you write to us): email, name and message content.
• Cookies: essential cookies for functionality; optional analytics/marketing cookies only with your consent.

4. Purposes & Legal Bases

• Service delivery (legitimate interests / contract-like use): operate pages, load assets, keep sessions consistent.
• Security & fraud prevention (legitimate interests): protect against abuse and ensure site integrity.
• Analytics (consent where required): understand feature performance and improve UX.
• Support (legitimate interests / consent): respond to enquiries you send us.
• Compliance (legal obligation): honor applicable laws and requests from authorities.

5. Cookies

We use essential cookies to run core features. Analytics and marketing cookies are optional. Use the cookie banner to choose “Yes”, “No”, or “Partial”. See our Cookie Policy for details.

6. Analytics & Third Parties

When enabled by your consent, analytics tools measure visits and events. These partners act as processors or independent controllers depending on their terms. We contractually require appropriate safeguards.

7. Data Retention

We keep data only as long as needed for the purposes above, then delete or anonymise it. Error and security logs are typically rotated on a rolling basis. Messages you send us may be retained for follow-up and record-keeping.

8. International Transfers

Your information may be processed in other countries where our providers operate. We use appropriate safeguards such as contractual clauses to protect data during cross-border transfers.

9. Your Rights

Depending on your region, you may have rights to access, correct, delete, port, or restrict processing of your personal data, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.

10. Children & Age Limits

Our service is strictly for adults aged 21+. We do not knowingly collect data from minors. If you believe a minor has used the service, contact us so we can take appropriate action.

11. Security

We implement administrative, technical, and physical safeguards to protect data. No online system can be 100% secure, but we continuously improve our controls.

12. Contact

13. Updates

We may update this Privacy Policy to reflect changes in features, partners, or regulations.
Last updated: 04 September 2025 .

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