Frequently Asked Questions
Do you offer real-money gambling?
No. Tropical Trey Casino is a play-for-fun platform. All games use free virtual coins with no real-world value.
What is the minimum age to play?
The platform is strictly for users aged 21 and above, in line with responsible gaming practices in Malaysia.
How can I reset my preferences?
You can manage your cookies and age-gate confirmations by clearing your browser cookies or visiting the Cookie Policy page.
Contact Support
If your question is not answered in the FAQ, please reach out to us:
Response Time
Our team responds to email inquiries within one business day. Phone lines are open Monday to Friday, 9:00–18:00 (Malaysia Time).
Responsible Gaming
Tropical Trey Casino encourages balanced play. If you feel your gaming time is excessive, please take regular breaks. Our service is for entertainment only and does not involve money wagers.